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Terms and Conditions

Welcome to GELTONY SHOES Online Store. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully.

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1. General

  • These Terms govern the use of our website and the purchase of products offered by GELTONY SHOES.

  • By using this website, you confirm that you are at least 18 years old or using it under parental/guardian supervision.

 

2. Products & Orders

  • All products are handmade; slight variations in color, material, or details may occur.

  • We reserve the right to refuse or cancel any order due to errors, stock limitations, or suspected misuse.

  • Custom-made products (special designs, half sizes, clearance items) cannot be canceled, returned, or refunded.

 

 

3. Prices & Payments

  • Prices are listed in the currency shown on our website.

  • Taxes, duties, and shipping costs may apply depending on the destination country.

  • Payments are processed through secure third-party payment systems.

 

4. Shipping & Delivery

  • Delivery times may vary depending on destination and logistics.

  • We are not responsible for customs delays, import taxes, or additional fees charged by destination countries.

  • Risk of loss passes to the Buyer once the product is handed to the courier.

 

5. Returns & Exchanges

  • Please review our Return Policy for detailed conditions.

  • Exchanges are available for size issues, damages, or incorrect shipments, provided the product is unused, undamaged, and in its original packaging.

  • Return shipping, duties, and taxes are the responsibility of the Buyer.

 

6. Intellectual Property

  • All content, images, designs, and trademarks on this website are the property of GELTONY SHOES.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

 

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Product care and usage are the Buyer’s responsibility.

 

8. Governing Law

These Terms are governed by the laws of Turkey. Any disputes shall be settled by the courts of Istanbul.

 

9. Contact

For any questions regarding these Terms & Conditions, please contact us:
info@geltonyshoes.com
Istanbul, Turkey

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